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Bank By Phone
Our 24-hour Bank by Phone service (TESS®) lets you carry out dozens of transactions with the push of few phone buttons. All you need is your member number and a four-digit access code (not your bank card pin number), which you can obtain by contacting our call center at 918.664.6000 during business hours (8 a.m. – 6 p.m., Monday – Friday; 9 a.m. – 1 p.m., Saturday).
You can bank by phone either locally (dial 663.8377) or from out of town (dial 1.800.333.8377). Once you’ve dialed in, just follow these simple steps:
Enter your member number, plus zero, then press # (you must press # after each entry; you can cancel an entry in progress by pressing S followed by #).
- Enter your access code, then press #.
- Enter the service code (see list) for the transaction you wish to perform, then press #. (If you don’t know the service code and don’t have a list, you can press zero for a menu.)
- To access your accounts, you will need your account and/or loan numbers. You’ll find them on your statements from Oklahoma Central; you can also get them from our call center.
- To enter dollar amounts, enter the number in dollars and cents, without a period, followed by # (for example, $25.00 would be entered as 2500#).
- To perform more than one transaction, just press the code for the new transaction after the previous one is complete. You can also cancel a transaction in progress by pressing a new service code.
- When you’re finished with your transactions, press 99#.
Service Codes
| 7# |
Account activity |
27# |
Transfer from one account to another* |
| 8# |
Deposit inquiry |
28# |
Transfer from line of credit to account* |
| 9# |
Withdrawal inquiry |
31# |
Check on a withdrawal from savings |
| 11# |
Savings account balance |
34# |
Check on a withdrawal from account* |
| 12# |
Checking account balance |
41# |
Loan payment from savings |
| 13# |
Last three checks cleared |
42# |
Loan payment from checking |
| 14# |
Specific check cleared |
45# |
Loan payment from account* |
| 15# |
Account balance* |
54# |
Auto loan application |
| 16# |
Loan balance* |
69# |
Activate OptiCheck or Visa card |
| 17# |
Checks cleared on an account* |
70# |
Receive voicemail |
| 18# |
Interest paid on account |
80# |
Repeat last response |
| 19# |
Interest paid on loan |
81# |
Service code menu |
| 20# |
New member number |
99# |
End session |
| 21# |
Transfer from savings to checking |
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| 22# |
Transfer from checking to savings |
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| 25# |
Transfer from line of credit to savings |
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* indicates an account other than your primary savings or checking account
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