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Bank By Phone

Our 24-hour Bank by Phone service (TESS®) lets you carry out dozens of transactions with the push of few phone buttons. All you need is your member number and a four-digit access code (not your bank card pin number), which you can obtain by contacting our call center at 918.664.6000 during business hours (8 a.m. – 6 p.m., Monday – Friday; 9 a.m. – 1 p.m., Saturday).

You can bank by phone either locally (dial 663.8377) or from out of town (dial 1.800.333.8377). Once you’ve dialed in, just follow these simple steps:

Enter your member number, plus zero, then press # (you must press # after each entry; you can cancel an entry in progress by pressing S followed by #).

  • Enter your access code, then press #.
  • Enter the service code (see list) for the transaction you wish to perform, then press #. (If you don’t know the service code and don’t have a list, you can press zero for a menu.)
  • To access your accounts, you will need your account and/or loan numbers. You’ll find them on your statements from Oklahoma Central; you can also get them from our call center.
  • To enter dollar amounts, enter the number in dollars and cents, without a period, followed by # (for example, $25.00 would be entered as 2500#).
  • To perform more than one transaction, just press the code for the new transaction after the previous one is complete. You can also cancel a transaction in progress by pressing a new service code.
  • When you’re finished with your transactions, press 99#.

Service Codes

7# Account activity 27# Transfer from one account to another*
8# Deposit inquiry 28# Transfer from line of credit to account*
9# Withdrawal inquiry 31# Check on a withdrawal from savings
11# Savings account balance 34# Check on a withdrawal from account*
12# Checking account balance 41# Loan payment from savings
13# Last three checks cleared 42# Loan payment from checking
14# Specific check cleared 45# Loan payment from account*
15# Account balance* 54# Auto loan application
16# Loan balance* 69# Activate OptiCheck or Visa card
17# Checks cleared on an account* 70# Receive voicemail
18# Interest paid on account 80# Repeat last response
19# Interest paid on loan 81# Service code menu
20# New member number 99# End session
21# Transfer from savings to checking    
22# Transfer from checking to savings    
25# Transfer from line of credit to savings    

* indicates an account other than your primary savings or checking account

 



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